Our Privacy Policy

Privacy Policy

This Privacy Policy describes how First Direct Utility Solutions Ltd (“we”, “us”, or “our”) collects, uses, and shares personal information when you visit our website [https://firstconnect-utility.co.uk/] (the “Site”).

Information We Collect

When you visit the Site, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. We may also collect personal information provided voluntarily by you, such as your name, email address, and phone number when you fill out a contact form or subscribe to our newsletter.

How We Use Your Information

We may use the information we collect for various purposes, including to communicate with you, respond to your inquiries, provide information about our services, improve the Site’s functionality, and comply with legal obligations.

Data Sharing and Disclosure

We may share your personal information with third-party service providers who assist us in operating the Site, conducting our business, or servicing you, subject to appropriate contractual arrangements. We may also disclose your information to comply with applicable laws, regulations, or legal processes.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and as required by applicable laws and regulations.

Your Rights

You have the right to access, correct, update, or delete your personal information. You may also object to the processing of your personal information or request that we restrict certain processing activities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at enquiries@firstconnect-utility.co.uk.